Oasis Montaj crashes after splash screen

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PatrickCrouch
PatrickCrouch Posts: 1
in Oasis montaj

So I have a user that I installed Oasis on their computer. It worked fine right up until they had to reboot. Once they reboot, Oasis will start up, show the splash screen, it goes away, and then nothing. Seequent says it is connected, BUT if I uninstall Seequent and reinstall it, Oasis works again….up until the next time the user has to reboot. I see absolutely nothing in event viewer, and there is no error message that is displayed. Is there something I should be looking at?

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  • PrachiChitkara
    PrachiChitkara Posts: 339 admin

    Hi @PatrickCrouch I'm checking with the support team on this issue - are you able to share the screenshot with support@seequent.com? they will get this resolved for you

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