the method or operation is not implemented. photgraphing error?

LiamHarvey

was photographing a collection as normal, until the camera plugged in to the Imago Laptop needed it's battery replaced. and went flat.

with a new battery being the only changed thing, we are now getting an error everytime we try to take a photo. the only info is that it says " the method of operation is not implemented.

everything has been kept the same and connectivity was restored between camera and laptop….i dont know why this error is happening and i dont know how to resolve.

OmarAguilar

Hi Liam,

Hope you are doing well!

Can you try restarting your computer and opening Capture X again?

Also, do you have the latest version of Capture X - https://my.seequent.com/downloads?

Kind regards,

OA