install geosoft 2024.1 error

phoenixkillerli
phoenixkillerli Posts: 1
in Oasis montaj

Hi, 

I am unable to install Geosoft Release 2024.1

on a PC with W10 64bits

I got the following error message during the install process: "Failed to download: http://updates.geosoft.com/Prereq/VCRuntime/VC2012.EXE".

Any solution for this case?

Thank you.

Best regards,

Comments

  • beckybodger1
    beckybodger1 Posts: 1 Calcite Rank Badge

    Hi @phoenixkillerli, it looks like you are running into issues where some of the auxilary files that need to be downloaded are being blocked by your system. Please reach out to the support team (support@seequent.com) and they will be able to provide you with a full offline installation file that will fix this issue. The full installation file will not need to download any additional files (like VC2012.exe).

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