Process stuck at 0% - How do i undo it?

AntonioCiriello
AntonioCiriello Posts: 1 Calcite Rank Badge
in Leapfrog

Hi!

In Leapfrog Works i wanted to add in a .dwg file, which didn't run. So i tried updating an existing design. No success either, but now the process is stuck at 0% in my project and i cant get rid of it.

Any new task i want to process wont even start because of the one task "still processing".

Is there any way to get rid of that task? I already tried quitting, restarting, reloading... all without any success.

I am seriously considering starting the project all over again....


thanks!

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Answers

  • KathrynGall
    KathrynGall Posts: 38 mod

    Hi Antonio,

    Have you tried deleting the .dwg file you were trying to import? I would suggest emailing support@seequent.com as they may be able to take a look at the project and dwg file in question to see what the issue may be.

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