subscription screen is coming up

gowthamandey

Hi guys,

When i launch shortcut subscription screen is popping up, how to suppress that in package for silent install.

your help much appreciated!!

gowthamandey

help needed

BeckyBodger

hi @gowthamandey, I'm not sure I'm following your question. When you launch the shortcut after the software has been installed?

If the software has been installed and the subscription sign in window (Geosoft Connect) is displayed when you launch the program, it's telling you there is no one currently signed in. You can not suppress this step. It is required that someone be signed in to use the software. Once you are signed in, you should be able to open and close the program with out seeing this sign in window, as long as you do not sign out of Geosoft Connect (the Geosoft Icon in the system access tray).

If you are getting the subscription sign in window during the silent install, then something is wrong and it is not seeing your subscription details in the Script install key file.