Offline work mode login

When MX Deposit is set to offline mode, there is not internet unless going back to the camp site or the nearest town, and if the mobile app accidentally closes, there is no way to log back in unless you have an internet. Can this be logged in or just open, without asking to login, as at was already set to the offline mode?

Is this already a logged case? Will it be implemented?

Answers

  • Hi Amaraa - you can definitely log in to the mobile app while in offline mode. The only precondition is that the user must have signed in at least once on that device while it was online, so that the mobile app has a record of that users email. When the app is in offline mode, you would click the "Sign in with Seequent ID" button as usual - but at that point, it will not direct you to the Seequent ID login page because that page is not accessible without Internet. Instead - the app will present an offline login page where you can enter your email and password. Then as long as you enter an email that has signed in previously (i.e. not a new user signing in for the first time) then it will let you in. Also remember that only assigned out drill holes will be available in offline mode, as that data has been downloaded to the device. The scenario you have described is supported by the app - so if it isn't working please reach out to Seequent support (support@seequent.com) and we can investigate.

  • Hi David. Tested the case. It seems I was trying to login with internet connection which leads to the online login page. I have turned off all the connection and logged in without any issues. Thank you very much for the detailed explanation. 🤩